Conference Agenda

Day One // Tuesday 10 May 2022

18.30 // Welcome Reception, hosted by Emirates Post

Join us before the conference starts, meet your fellow delegates and take in the sights of Dubai on a luxury yacht, generously provided by Emirates Post

Welcome Remarks by Peter Somers | CEO | Emirates Post

Day Two // Wednesday 11 May 2022

Join us in the Al Ras Ballroom at the InterContinental Dubai Festival City

09.00 //  Welcome Remarks
Abdulla Mohammed Alashram | Group CEO | Emirates Post Group

09.30 // Welcome to Dubai
Neil Jackson | Chief Executive | Triangle Management Services

09.35 // The Big Postal Perspectives

We will be kicking off our pioneering session with a stellar line up of postal leaders from across Europe, Middle East and Africa. We will be taking a top-down perspective at past, present and future trends, how our landscape has adapted and the changes we expect to see in the budding years to come.

Chair: Ian Kerr | Founder | The Postal Hub

09.40 // Emirates Post Geared for the Future
Peter Somers | Chief Executive Officer | Emirates Post

09.55 // Transcending Post and Parcel  Opportunities through Transformation, Technology and  Innovation.
Sari Chreih | Acting Chief Strategy & Transformation officer | Saudi Post

10.10 // Delivering e-Commerce from the First and Last Mile
Eduardo Herrera | Operations Director | Correos

10.25 // Winning the New Delivery Game 
Brody Buhler | Chief Executive Officer | Escher

10.40 // Discussion and Q&A

10.50 // Networking Break
Refreshments are available in the showcase exhibition area

11.35 // Maximizing cross border productivity to progress the e-commerce experience

While the explosion of e-commerce has been great news for logistics providers, it poses its own cross-border challenges. This session considers how carriers can develop greater efficiencies to ensure outstanding customer satisfaction.

Chair: Bryan Moulds | Chief International Business Unit Officer | Emirates Post 

11.40 // Sustainable  Cross Border Transportation
Raji Hattar | Chief Sustainability Officer  | Aramex

11.55 // Moving the Cross-Border Challenge into an Opportunity
Jan Van Roey | SVP EU Operations & Sales | Landmark Global

12.10 // How PRIME Supports Post in E-Commerce Expansion
Cinzia Neri | Head of PRIME | PRIME

12.25 // Discussion and Q&A

12.35 // Networking Buffet Lunch
Lunch is available in the showcase exhibition area


The optimisation of cross-border logistics is a critical part of post and parcel business operations. Insights, regulations, challenges and solutions that accompany cross border and customs activities will be looked at by operators and facilitators from across Europe, Middle East and Africa, swaying towards opportunities for operational success.

Chair: David McGrath | Group Marketing Director | Jersey Post

13.55 // Unlocking Global eCommerce Growth Through the Power of Data
Martyn Noble | Co-Founder, Chairman & CEO | Hurricane

14.10 // Emirates SkyCargo Delivering Cross-Border Success 
Dennis Lister | VP Commercial and Product Development | Emirates SkyCargo

14.25 // Navigating Tax in Global E-Commerce
Atul Bhakta | Group CEO | One World Express

14.40 // Discussion and Q&A

14.50 // Networking Break
Refreshments are available in the showcase exhibition area

15.45 // Driving Innovation to Optimise Cross Border Efficiency

With the upsurge in e-Commerce, the industry has been met with the pressures and challenges of shifting consumer behaviours and adjusting to modern technology whilst coming out of an international health crisis. From augmented reality to autonomous robots and drones, industry experts will reflect on how investing in technology and innovation can enhance productivity, competitiveness, and customer satisfaction. In this session, we will learn more about the innovative measures taken by the European, Middle Eastern and African operators to ensure modern consumers remain satiated with their faster and cheaper demands.

Chair: Ian Kerr | Founder | The Postal Hub

15.50 // Cross-Border Has a Technology Problem, API’s Are the Answer
Clint Reid | Founder & CEO | Zonos

16.05 // Reshaping Cross-Border Trade with AI-Based Solutions
Egon Veermae | COO | Eurora

16.20 // Delivering the Future Together
Guido Vangenechten | Transport and Logistics Sales Director | Honeywell

16.35 // How to Adapt Your Pricing Strategy to Face High Inflation
Dao Nguyen | Head of Sales and Business Development | Open Pricer

16.50 // Discussion and Q&A


19.30 // Drinks Reception
Enjoy some drinks and unwind with your fellow delegates, before the Awards ceremony begins, sponsored by One World Express

20.30 // World Post & Parcel Awards Gala Dinner
Enjoy a 3 course meal in a fantastic setting and celebrate with the best of the industry at the Awards Winners Presentation

Day Three // Thursday 12 May 2022

  09.00 // Postal Transformation

In the face of changing consumer behaviour, postal operators face an abundance of challenges that collectively call for a structural transformation. This session will explore how posts can anticipate disruptions and the changes they can exploit changes to ensure customers receive exceptional service, from leveraging artificial intelligence, expanding mobile functionality and other technological capabilities.

Chair: Kevin Seller | VP of Sales, EMEA | Escher

09.05 // Fast track to the future
Ivan Culo | Chief Executive Officer | Hrvatska Pošta

09.20 // Achieving Successful Outcomes by Coordinating People and Disruptive Technologies to Accelerate Last-Mile Delivery
George Constantopoulos | Chief Executive Officer | ELTA (Hellenic Post)

09.35 // Omniva Transformation to Technology Savvy Trendsetter
Sven Kukemelk | VP International Business | Omniva

09.50 // The Evolution and Adoption of the Digital Postbox
Christian Vindinge Rasmussen | CEO | Beyon Connect 

10.05 // Discussion and Q&A

10.15 // Networking Break
Refreshments are available in the showcase exibition area

10.55 // E-commerce Experience And Efficiency

This session will explore how consumer behaviour impacts ecommerce logistics and the power of returns to redefine the relationship between consumers and retailers whilst considering what more can be done to ensure outstanding customer experience from faster refunds, quicker collections, convenient drop-off locations, pudos and tracking capabilities.

Chair: John Tuohy | Founder & CEO | OOHPod

11.00 // Why Efficiency Sacrifices Experience in Delivery, and How to Change the Balance
Katie Langley | Global Sales Director | Doddle

11.15 // How Returns have Redefined the Relationship between Consumers  and  Retailers
Al Gerrie        | Founder & CEO | Zig Zag Global 

11.30 // Looking Back, Looking Forward
Kevin Swindin | Director for Overseas Partnership | Royal Mail 

11.45 // How Consumer Behaviour Impacts E-Commerce Logistics
Sini Wilson | Growth Consultant    |    Netparcel

12.00 // The last mile  problem
Yasmine Abdel Karim | Co-Founder & CEO | Yalla Fel Sekka

12.15 // Discussion and Q&A

12.25 // Networking Buffet Lunch
Lunch is available in the showcase exibition area


With the rising pressure for corporate businesses to reduce their environmental footprint, having a positive impact on our fragile environment and customers has never been more critical. Experts will be highlighting how they are establishing more sustainable strategies and practices to help educate the wider network of logistics and optimistically create a more environmentally friendly industry.

Chair: Carlina Marani | Managing Director ASIAM | Accenture

13.30 // DHL & The Energy Revolution
Amadou Diallo | CEO MEA | DHL Global Forwarding

13.45 //  How do the Dutch Reinvent Global eCommerce Logistics in a Sustainable way? Lessons Learned from a Country Far Below Sea Level 

Rogier Havelaar | Head of Sustainability Parcels & Logistics  | PostNL

14.00 // Is Your Business Set Up for (Sustainability) Success
Angela Hultberg | Global Director Sustainability | Kearney

14.15 // Sustainability – A Practical Roadmap 
Khaled ElShabrawy | Government & Smart Cities Lead | Microsoft

14.25 // Discussion and Q&A

WMX EMEA is brought to you by Triangle, the provider of value added specialist services to the mail and express industries. Find out more at